Rates
Ride Fare Information
Base Fare:
Our rides start with a base fare, which includes the initial distance and time upon beginning the trip.
Distance Rate:
The distance you travel during your ride is a key factor in determining the fare. Our rate per kilometer/mile ensures a fair and transparent calculation.
Time Rate:
Time spent during the trip, whether in traffic or waiting, is factored into the fare. This ensures that you’re charged appropriately for the duration of your ride.
Additional Charges:
Additional charges may apply in certain situations, such as peak hours, tolls, or special requests. These will be clearly communicated before you confirm your ride.
Dynamic Pricing:
During times of high demand, dynamic pricing may come into effect to ensure the availability of our services. You’ll be notified in advance if dynamic pricing is in place.
Promotions and Discounts:
Take advantage of any ongoing promotions or discounts by entering the applicable promo code during the booking process.
Transparent Billing:
Our billing system is designed to be transparent. You’ll receive a detailed breakdown of your fare, including base fare, distance, time, and any additional charges.
Payment Options:
We accept a variety of payment methods, including credit/debit cards, digital wallets, and cash. Choose the option that suits you best.
Receipts and Invoices:
After completing your ride, you’ll receive a digital receipt or invoice detailing the fare breakdown. Keep this for your records or reimbursement purposes.
Estimate Your Fare:
Use our fare estimator tool on the website or app to get an approximate idea of your fare before confirming your ride.
Customer Support:
For any questions or concerns regarding your fare or billing, our customer support team is available 24/7 to assist you.
Note:
Fares are subject to change based on local regulations, service availability, and other factors. Please check the app or website for the most up-to-date pricing information.
We believe in providing a transparent and reliable service. If you have any questions or need further clarification, don’t hesitate to contact us. Your satisfaction is our priority.